HELP / SUPPORT

Let's solve it.

Support is available for the Android, iPhone and iPad versions of Image Converter. Tell us what you tried, the input and output formats, and what happened. Do not attach private images.

Email support

sapiest.dev@gmail.com

We aim to review support messages within five business days.

Useful details

Platform: Android, iPhone or iPad
App version and operating-system version
Input and output formats
Approximate image dimensions and file-size range
The exact error shown by the app
Steps that reproduce the problem

Do not send private images, filenames, paths, folder names, security-scoped bookmarks, output hashes or purchase tokens. If visual inspection is genuinely necessary, send an intentionally non-private sample that reproduces the issue.

Purchases and refunds

For Android purchases, use the Google Play purchase and refund controls. For iPhone and iPad purchases, use the Apple App Store purchase and refund controls. Do not include a purchase token in support email.

Privacy requests

Send privacy or deletion requests to sapiest.dev@gmail.com with the subject Image Converter privacy request. Include only the minimum non-sensitive context needed to locate voluntary feedback or another eligible record.